![]() This solution features a Web portal, ticket management, a knowledge base, and email integration. Both support agents and administrators can use mobile apps. YellowFish Revelation Helpdesk - YellowFish Software was founded in 2001 and their help desk solution, Revelation Helpdesk, is currently available in the cloud and as a download. Mobile apps support the same functionality and modules as the web version of your FreeScout installation. OAuth & social login for support agents.Ĭonnect FreeScout to anything using Zapier or Make.One of the advantages of this plugin is that you can make templates with dynamic loops for custom post types quickly and easily using Gutenberg builder. Flexible notifications for user agents. Toolset is a powerful WordPress plugin for creating and managing custom post types and fields and displaying them on the front end without coding.Pasting screenshots from the clipboard into the reply area.Automatic refreshing of the conversations list without the need to reload the page.Collision detection – notice is shown when two agents open the same conversation.Sending conversations to multiple recipients at once.Moving conversations between mailboxes.Suppports modern Microsoft Exchange authentication.Multilingual (English, Croatian, Czech, Danish, Dutch, French, German, Italian, Japanese, Korean, Persian, Polish, Portuguese, Russian, Spanish, Slovak, Swedish).Unlimited support agents, tickets, mailboxes, etc.
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